The Course
As cases of mis-selling and misrepresentation still abound in insurance, it is becoming more and more apparent that a traditional focus on rules is insufficient to protect customers adequately. Treating Customers Fairly (TCF) is a principle based regulation that has evolved to meet the needs of the insurance industry today.
What cannot be denied is that TCF is gaining more significance in the corporate agenda and deserves more than a second look by senior management as it is fast becoming an expected business model for insurance companies to comply with. Senior Management is expected to incorporate TCF into corporate strategy.
Join us for a comprehensive discussion on TCF in this 2 day training programme that will help shape your understanding of TCF and how you can apply it in your organisation:
• Understanding the principle based approach to TCF and how it impacts your business operations
• Strategizing through TCF and communication with stake holders
• Considering TCF under the product lifecycle framework
|
